office & administration support.
Welcome to our professional office and administrative support services. Our multi-faceted staff keep your business running smoothly through excellent document management and effective communication. Let us ease your administrative burden so you can focus on what really matters: growing your business. Together, we'll reach new heights of productivity and success.
front office services.
Our friendly and professional receptionists not only manage your reception from A to Z, but they also make sure every visitor feels right at home. We provide tailor-made recruitment and selection of receptionists, accurate analysis of tasks and procedures, training of a back-up team and guaranteed replacement during holidays and illness. Our reception outcourcing service ensures you manage your reception with a smile.
optimization of your reception process.
Our experts conduct thorough audits of your reception area to improve efficiency and hospitality. Through mystery visits, we analyse your visitors' journey from welcome arrival, waiting times, giving information to leaving. We provide you with detailed feedback and an objective score. Our recommendations are aimed at optimising your processes and increasing your customer satisfaction. Rely on us to take your reception to the next level.
mailroom support.
Our professional mailroom staff ensure efficient and organised mail handling within your company. We manage mail, sort parcels and ensure smooth distribution within your company. With an eye for detail and reliability, we keep your mailroom operational and efficient.
other welcome experiences.
Do you have several branches in Belgium where you do not need a receptionist at each location? Virtual reception allows you to welcome your visitors in a personal, efficient and original way. But, we can stimulate your visitors' senses in even more ways by: a dynamic welcome, giving them a nice look&feel, atmospheric scent, flowers at the reception desk, etc.