What personal data do we collect about you? Why do we need your personal data? How long we keep your personal data?

What personal data do we collect about you?

We process the following personal data about you such as: 

  • Identification information – we may process your name and other contact information (including email address, landline phone number and mobile phone number), title,  and digital signature.
  • Professional information – we may process information related to your work including (without limitation) your job title, your location, your department and languages spoken.
  • Photographs and video footage – when participating in recruitment-related events, meetings, conferences etc., we may process photographs or videos of you via different media.
  • Survey results – we may process your responses to questions in surveys.
  • Visitor information – when accessing our buildings, we may collect your name, contact details, car plate number, identification, etc. for security reasons. Where we are legally permitted to do so we may also ask you to disclose information about your health (including information related to viral infections, flu, etc.) for health and safety reasons.
  • Information you choose to share with us – we may process additional information if you choose to share that with us (e.g. when contacting you as a referee for our talent).
  • Trade sanctions information relating to you - we may verify whether you are a politically exposed person, a specially designated national or otherwise subject to sanctions under applicable laws or regulations.
     

We compile your data as soon as you have provided it to us. This can be done by email, via webform, text message, verbally (by phone, in a Randstad office, during a visit to your company, at an event, training course, etc.), by giving us your business card or in any other possible way. This also happens when you are registered as a contact for our services by your company or organisation or when, as a private customer, you are identified by third parties as wishing to make use of our services in the context of service vouchers.

We can also compile your data if it has been made publically accessible, when these are accessible in commercial databases compiled by organisations that we work with, or if you published your data yourself on public/social media (e.g. LinkedIn) and your function on public/social media indicates that you are the right contact for us to interview as part of our service.

Why do we need your personal data?

Randstad processes your personal data only for the purposes specified below:

To administer and manage the contractual relationship between Randstad and our clients and suppliers

  • Necessary for the performance of the contract between Randstad and the client or supplier

Business development (including sending direct marketing and offers) 

  • Depending on the circumstances this may be based either on your consent or on our legitimate interest to maintain good relations with our current or prospective clients and suppliers. You can always choose not to receive direct marketing and offers from us; see the section “Your data protection rights” below

Facilities, security and contingency planning purposes

  • For the purpose of the legitimate interests pursued by Ransdstad, which include safeguarding and securing our assets, our facilities, our information systems and our people

Health and safety management

  • Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include the protection of its employees, company assets, protecting its legal interests and managing legal claims/disputes; and/or protection of the vital interests of the Data Subjects

To conduct corporate transactions (including mergers, acquisitions and divestments)

  • Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include Randstad’s interest in developing its business through mergers, acquisitions and divestments

(E)-Events

  • Based on our legitimate interest to organise events so as to better build and maintain a good relationship with our clients and our suppliers

Preventing, detecting and investigating fraud

  • To comply with our legal obligations when some authorities or administrations ask information about our contact as a client (including personal data); and/or Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes

IT Support

  • Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include safeguarding our assets and ensuring security of our information systems

Surveys (including satisfaction surveys)

  • Based on our legitimate interest to survey our clients so as to better understand their needs, to improve our services and to build and maintain a good relationship with our clients 

Dispute management, litigation and handling any reports through Randstad's misconduct reporting procedure

  • Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include the protection of company assets, protecting its legal interests, managing legal claims/disputes with our clients and suppliers and handling reports of potential misconduct within or relating to Randstad

Compliance with legal or regulatory requirements 

  • Processing is necessary for compliance with our legal or regulatory obligations (e.g. obligations under tax laws to keep certain information including personal data)

Preventing, detecting and investigating fraud

  • To comply with our legal obligations when some authorities or administrations ask information including personal data; and;or processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes

To monitor and enforce compliance with Randstad policies and procedures

  • For the purpose of the legitimate interests pursued by Randstad, which include safeguarding our assets and ensuring security of our information systems

To perform internal and external audits

  • For the purpose of the legitimate interests pursued by Randstad, which include the proper conduct of its business and accuracy of financial reporting

Photographs and video footage

  • Based on our legitimate interest to promote our services, we may process photographs and video footage of you at our events, meetings, conferences, etc. via different forms of media.

How long we keep your personal data?

We keep your information only as long as it is relevant for our commercial and operational activities or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. You can also unsubscribe from newsletters or mailings. You can also exercise your rights via our website.

The following criteria can influence the effective retention periods:

How long is the personal information needed to provide our (online) services? This includes maintaining and improving the performance of our services, keeping our systems secure, and maintaining appropriate business records.

Are we obliged for legal, contractual, or similar reasons to retain your personal information? Examples can include mandatory data retention laws, government orders to preserve data relevant to an investigation, or personal information retained for the purposes of litigation.

When we no longer need to retain your personal information, we’ll either remove it from our systems or depersonalize it so that we can't identify you.